Please read these Terms of Service (“Terms”) carefully as they contain important information about your legal rights, remedies and obligations. By accessing or using the Seekhaven platform, you agree to comply with and be bound by these Terms.
Please note: Section 19 of these Terms contains an arbitration clause and class action waiver that applies to all Seekhaven Seekers. If your country of residence is the United States, this provision applies to all disputes with Seekhaven. If your country of residence is outside of the United States, this provision applies to any action you bring against Seekhaven in the United States. It affects how disputes with Seekhaven are resolved. By accepting these Terms, you agree to be bound by this arbitration clause and class action waiver. Please read it carefully.
Last Updated: September 17, 2020
These Terms constitute a legally binding agreement (“Agreement”) between you and Seekhaven (as defined below) governing your access to and use of the Seekhaven website, including any subdomains thereof, and any other websites through which Seekhaven makes its services available (collectively, “Site”), our mobile, tablet and other smart device applications, and application program interfaces (collectively, “Application”) and all associated services (collectively, “Seekhaven Services”). The Site, Application and Seekhaven Services together are hereinafter collectively referred to as the “Seekhaven Platform”. Our Provider Guarantee Terms, Japan Provider Insurance Terms, Guest Refund Policy, Nondiscrimination Policy and other Policies applicable to your use of the Seekhaven platform are incorporated by reference into this Agreement.
When these Terms mention “Seekhaven,” “we,” “us,” or “our,” it refers to the Seekhaven company you are contracting with. Your contracting entity will generally be determined based on your country of residence or establishment.
If your country of residence or establishment is the United States, you are contracting with Seekhaven, Inc. 44 Brookline Drive Novato Ca 94949
If your country of residence or establishment is outside of the United States, the People’s Republic of China (which for purposes of these Terms does not include Hong Kong, Macau and Taiwan) (hereinafter “China”), Japan and the European Economic Area, you are contracting with Seekhaven Ireland UC (“Seekhaven Ireland”), The Watermarque Building, South Lotts Road, Ringsend, Dublin 4, Ireland.
If your country of residence or establishment is in the European Economic Area or the United Kingdom, you are contracting with Seekhaven Ireland UC (“Seekhaven Ireland”), The Watermarque Building, South Lotts Road, Ringsend, Dublin 4, Ireland and your Agreement with Seekhaven is subject to the Terms of Service for European Users.
If your country of residence or establishment is China, you are contracting with Seekhaven Internet (Beijing) Co., Ltd. (“Seekhaven China”) except where you book a Provider Service (as defined below) or when you create a Listing located outside of China, in which case you are contracting with Seekhaven Ireland for that transaction.
If your country of residence or establishment is Japan, you are contracting with Seekhaven Global Services Limited (“Seekhaven GSL”), 25-28 North Wall Quay, Dublin 1, D01 H104, Ireland, except where you book a Provider Service (as defined below) or when you create a Listing located outside of Japan, in which case you are contracting with Seekhaven Ireland for that transaction.
If you change your country of residence or establishment, the Seekhaven company you contract with will be determined by your new country of residence or establishment as specified above, from the date on which your country of residence changes.
Any and all payment processing services through or in connection with your use of the Seekhaven Platform (“Payment Services”) are provided to you by one or more Seekhaven Payments entities (individually and collectively, as appropriate, “Seekhaven Payments”) as set out in the Payments Terms of Service (“Payments Terms”).
Providers alone are responsible for identifying, understanding, and complying with all laws, rules and regulations that apply to their Listings and Provider Services (as defined below). For example, some cities have laws that restrict their ability to Provider paying guests for short periods or provide certain Provider Services. In many cities, Providers may have to register, get a permit or obtain a license before providing certain Provider Services (such as preparing food, serving alcohol for sale, guiding tours or operating a vehicle). Provider are alone responsible for identifying and obtaining any required licenses, permits, or registrations for any Provider Services they offer. Certain types of Provider Services may be prohibited altogether. Penalties may include fines or other enforcement. We provide some information in our Help Center to help you identify some of the obligations that apply to you. If you have questions about how local laws apply to your Listing(s) and Provider Service(s) on Seekhaven, you should always seek legal guidance.